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When to Use Mass SMS vs. Email for Customer Outreach

When it comes to reaching your customers directly, SMS (text messaging) and email are two of the most effective tools in your digital marketing toolbox. Both have unique strengths particular to their medium, so knowing when to (and when not to) use each can...

Tips for Managing Promotional Campaigns Through SMS

In the digital world, businesses need a direct and effective way to engage with their potential and existing customers. While email and social media are valuable marketing tools, SMS marketing stands out as a highly effective method of customer communication due to...

10 Tips for Encouraging Customers to Leave Online Reviews

Online reviews can lay the foundation for success for any enterprise today. Most potential customers in the modern marketplace check the online reviews before trying out a business they have never been to. Even a single positive review can enhance your credibility,...

How to Respond on Social Media Faster and More Efficiently

Social media has become a necessary aspect of business marketing. Whether running a small business, managing a personal brand, or leading an entire marketing team, you must maintain an active and engaged social media presence.  However, if you want to be successful,...